Booking terms
How booking works
Send a request through a booking form, WhatsApp, phone or email. We reply with availability, the itinerary and a final price. Your booking is confirmed only when we both agree on these details in writing, usually on WhatsApp.
Prices
Prices shown on this website are starting prices per person, generally based on a group of two or more. The final price depends on the number of travellers, the season, the vehicle and any changes you request. It is always confirmed in writing before you travel.
Payment
There is no online payment on this website. Payment terms, including any deposit for multi-day tours, are stated in your written confirmation.
Changes
Tell us as early as possible if you want to change a date, the number of travellers or the itinerary. We will do our best to adapt and confirm any price difference in writing.
Cancellations
Our cancellation terms are included in your written confirmation. Please read them before confirming. If we have to cancel for safety reasons, such as weather or road closures, we offer another date or a refund of any amount paid.
Your responsibilities
Please be ready at the agreed pick-up time, tell us about any health or mobility needs, carry valid travel documents and follow the safety instructions of drivers, guides and activity providers.
Contact
Questions about these terms: contact@yoomarrakech.com or +212 663 015 220.