Privacy policy
Who we are
YooMarrakech is a family-run travel company based in Marrakech, Morocco. You can reach us by email at contact@yoomarrakech.com or by phone and WhatsApp at +212 663 015 220.
What we collect
This website does not use a database for visitor data, analytics or advertising cookies. When you use a booking or contact form, your browser builds a message and opens WhatsApp; the information is only sent when you press send in WhatsApp. When you message, call or email us, we receive the details you choose to share, such as your name, phone number, travel dates, number of travellers and accommodation.
Why we use it
We use this information only to answer your questions, prepare your quote, organise your trip and contact you about it. We share the strictly necessary details with the people who deliver your trip, for example a driver, guide or camp.
Third parties
Messages sent through WhatsApp are processed by WhatsApp (Meta) under its own privacy policy. Our website is hosted by Hostinger, whose servers keep technical logs such as IP addresses for security.
How long we keep it
We keep booking conversations for as long as needed to organise your trip and meet our legal and accounting obligations, then delete them.
Your rights
You can ask us at any time to access, correct or delete the personal information we hold about you by writing to contact@yoomarrakech.com.
Changes
We may update this policy. The latest version is always published on this page.